Luckiest Casino Terms and Conditions

Welcome to Luckiest Casino. By accessing our website at https://luckiest.com and using any of our services, you agree to be bound by these Terms and Conditions in full. We ask that you read this document carefully before registering an account or placing any wagers. At Luckiest Casino, we operate under the legal entity Kilbride Limitada, company registration number 3-102-950215, with a registered address at North American Cultural Center, Barrio Dent, San Jose, Costa Rica. These Terms constitute a binding legal agreement between you and us, governing your use of the Luckiest online casino platform, including all games, promotions, loyalty programs, and any related services we offer.

1. Acceptance of Terms

By completing the registration process and creating an account at Luckiest Casino, you confirm that you have read, understood, and accepted these Terms and Conditions, along with our Privacy Policy, Bonus Terms, and any other policies published on our website. We reserve the right to amend these Terms at any time, and it is your responsibility to review them periodically. Continued use of our platform following any update constitutes acceptance of the revised Terms.

2. Eligibility and Account Registration

2.1 Age and Legal Requirements

To use our services, you must be at least 18 years of age or the minimum legal gambling age in your jurisdiction, whichever is higher. We do not permit access to the Luckiest platform by individuals who are legally restricted from gambling in their country of residence. You are solely responsible for determining whether online gambling is lawful in your jurisdiction before registering.

2.2 Account Rules

At Luckiest Casino, we permit only one account per person, email address, IP address, household, or payment method. Opening multiple accounts is a breach of these Terms and may result in immediate suspension, forfeiture of funds, and permanent ban. You must provide accurate and truthful information during registration and keep your details up to date at all times. We may request identity verification documents at any point, and failure to comply may result in account restrictions.

2.3 Restricted Jurisdictions

Our services are not available to individuals residing in or located within jurisdictions where gambling is prohibited by law. We have implemented IP-based geo-blocking measures to restrict access from identified prohibited territories. Additionally, we do not offer our services to individuals or entities subject to United States, European Union, or other international sanctions or watchlists. We screen wallet addresses against sanctions databases prior to issuing a funding address and conduct periodic re-screening thereafter. The full list of restricted jurisdictions is not publicly disclosed; it is your responsibility to ensure that using our services is lawful where you are located.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods

Here at Luckiest Casino, we support a broad range of deposit methods including cryptocurrency (BTC, ETH, SOL, TRX, USDT, USDC), Mastercard, Visa, Apple Pay, Google Pay, and Interac. Our supported currencies include USD and the cryptocurrencies listed above. Withdrawals are processed exclusively via cryptocurrency to the wallet address you specify at the time of your withdrawal request, or to a designated bank account for fiat withdrawals.

3.2 Minimum Deposit and Withdrawal

• The minimum deposit amount is USD 10 or the cryptocurrency equivalent. Deposits that do not meet this threshold will not be credited to your account.
• You are responsible for accounting for applicable network and blockchain fees to ensure the amount received clears the minimum threshold.
• The minimum withdrawal amount is USD 20 or the cryptocurrency equivalent.
• The default maximum withdrawal limit is USD 10,000 per calendar day. Requests exceeding this amount are not automatically refused but may be reviewed and approved on a case-by-case basis at our discretion.

3.3 Withdrawal Processing Times

We typically process withdrawal requests within 1 to 6 hours, though in some cases processing may take up to 48 hours. We reserve the right to suspend the withdrawal function where a risk-based withdrawal threshold is reached, or to refuse or delay processing where suspicious activity is identified through our manual and automated transaction monitoring systems. We may request additional documentation in such cases.

4. Bonuses and Promotions

4.1 Welcome Bonus

Our Luckiest Casino welcome bonus offers up to 200% match up to USD 2,000 plus 100 Free Spins. The bonus scales with your deposit — the larger your deposit, the higher the match percentage and the greater the value of each free spin. The minimum qualifying deposit for the welcome bonus is USD 20. The following core conditions apply:

• Wagering requirement: 35x the bonus amount (bonus only, not deposit plus bonus).
• The bonus must be claimed within 30 days of registration.
• Once credited, all wagering must be completed within 7 days or all remaining bonus funds and winnings are forfeited.
• Maximum bet while a bonus is active: USD 5 per spin, hand, or game round. Exceeding this limit constitutes a material breach; we may void the bonus and confiscate all associated winnings. Breach of bonus terms does not entitle you to a refund of deposited funds.
• Free spins are issued in batches. Each batch must be used within 24 hours or it expires and is not carried forward.
• Where a promotion combines a deposit match with free spins, the spins are not released until the deposit match wagering is fully completed or your balance is depleted — whichever occurs first.
• Withdrawals are blocked entirely while any bonus with a wagering requirement is active. You may forfeit the bonus to unlock a withdrawal, but doing so removes all bonus funds and bonus-derived winnings immediately.

4.2 General Bonus Rules

At Luckiest, we enforce a strict one-bonus-at-a-time policy. Bonuses cannot be stacked or combined. One no-deposit bonus code is permitted per person across all promotional channels; winnings from any additional code are void. Unclaimed bonuses are automatically cancelled after 60 days. Maximum winnings caps apply to every promotion and are stated in each individual offer's terms — any amount above the applicable cap is forfeited before withdrawal.

We draw your attention to the existing-balance clause: if you hold funds when activating a bonus, your own balance is applied toward satisfying the wagering requirement first, and the maximum winnings cap applies to the combined balance. We may remove bonuses from inactive accounts or from accounts we determine at our sole discretion to be exploiting promotions in bad faith.

5. Loyalty Program and VIP

Our Luckiest Casino loyalty program rewards real-money wagering. You earn 1 loyalty point per USD 10 wagered on slots, and 1 point per USD 40 wagered on all other game types. Points accrue in real time, are non-transferable, and do not expire. Bonus funds and promotional credits do not generate points. Partial points are not awarded.

A secondary virtual currency — Coins — is earned through missions, level-up bonuses, and seasonal events. Coins are redeemable in the Luckiest store for free spins, deposit bonuses, and other rewards, but they cannot be withdrawn or cashed out under any circumstances. Coins from missions and seasonal events may expire; expired coins are forfeited and cannot be recovered. Store inventory may change without notice, and items may be limited and allocated on a first-come, first-served basis. All store redemptions are final.

We reserve the right to update loyalty tier thresholds and benefits at our discretion. VIP status, rates, and access are offered at our discretion and are not guaranteed. Forfeiture of all points, coins, and rewards is the stated penalty for multi-accounting, collusion, bot use, glitch exploitation, or account sharing.

6. Responsible Gambling

At Luckiest Casino, we are committed to promoting safer gambling. We provide links to recognised support organisations including GambleAware, GamCare, and responsiblegambling.org. If you believe your gambling is becoming harmful, we encourage you to make use of the responsible gambling tools available on our platform, including deposit limits, session limits, and self-exclusion. Please contact us at support@luckiest.com to request any of these measures.

7. Prohibited Activities

You must not use our services for any unlawful purpose. The following activities are strictly prohibited:

• Providing false registration information or impersonating another person.
• Using VPN, proxy services, or any IP masking technology to circumvent our geo-blocking measures. We actively detect IP masking, device fingerprinting, geolocation discrepancies, and blockchain transaction analysis.
• Any form of collusion, fraud, cheating, or exploitation of software errors or glitches.
• Opening more than one account or sharing accounts with other individuals.
• Using automated software, bots, or any artificial intelligence tools to interact with our platform.

8. Game Availability and Sports Betting

We currently offer over 3,000 games across slots, live casino, table games, jackpot titles, and instant-win formats through our Luckiest Casino platform. Sports betting is not yet available but is in development and will be introduced in due course. Our existing Terms are already drafted to accommodate sports betting markets, and all applicable terms will apply upon launch.

9. Customer Support and Contact

Our support team is available 24/7 via live chat on our website. You may also reach us by email at support@luckiest.com or through the contact form on our site. We aim to resolve all queries promptly and professionally. Our platform is available in English, Spanish, German, French, and Portuguese.

10. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services, including but not limited to loss of winnings due to technical failures, third-party service disruptions, or account suspension resulting from a breach of these Terms. Our liability in any circumstance shall not exceed the amount you deposited in the relevant transaction giving rise to the claim.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Costa Rica. Any disputes arising in connection with our services shall be subject to the exclusive jurisdiction of the competent courts of Costa Rica, unless otherwise required by mandatory provisions of the law applicable in your country of residence.

If you have any questions about these Terms, please contact us at support@luckiest.com. We are here to ensure your experience at Luckiest Casino is fair, transparent, and enjoyable.